Automation is great for so many things. The main talking points in favor of automation include increased productivity and higher production rates. Automation is fantastic for better use of materials, improved safety, a better quality product, and shorter labor hours for employees, which leads to an uptick in employee satisfaction.
It only makes sense that, as a business owner, you want to cut costs, standardize processes, and minimize errors. However, you might be missing out on all the perks of automation if you’ve invested only in Robotic Process Automation or RPA.
Frustrations that Come with RPA Investment
While many businesses soar utilizing only RPA as their automation technology, plenty don’t. There are many frustrations that business owners have brought to light concerning Robotic Process Automation’s limitations, mainly rigidity.
It is madly irritating to invest in an automation solution that doesn’t solve your pain points, especially when you have to spend more money than you originally intended to see any results at all. Struggling to find a return on investment probably means you’re missing crucial pieces to your automation puzzle.
RPA definitely has its place, but if you cannot seem to make it work, it’s probably time to investigate intelligent automation solutions. Intelligent automation allows for more complex processes, eliminating the amount of unstructured data accumulated with RPA only. Here are a few downfalls to Robotic Process Automation.
Magnification of Errors
Many robots in RPA cannot detect glaring errors that a human can pinpoint. If your current data has issues, RPA will pass it on through the workflow, which means that mistake is making its way down the line without rectification.
Sustainability in the Long-Term
RPA is popular for fast automation and quick fixes, but there lies a possibility for taking too many shortcuts and ignoring efficiency from the start. A ton of work must go into digitizing and automating administrative processes, and when first implemented, RPA serves as a decoy from establishing efficiency the right way.
RPA systems are notorious for requiring detailed maintenance, and many solutions must be custom-made to fit your business. If you plan to change how your business runs in the future, it’s not likely that your RPA robots will take well to the change. For RPA solutions, minor changes equal massive disruptions.